FAQ

We started last 2017 and we’ve been through bazaars, concept stores, and numerous online changes. This time, we’re doing a major update!⁠
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We’re now Personal Space Ph (@personalspaceph)! We appreciate and look forward to your continued support of our small business. 🙂

Due to the handmade nature of some of our products, please allow slight size differences in size and/or stitches due to manual handling.

You might notice some thin dark or reddish lines in some parts of our natural-colored canvas banners. These are not stains, they’re natural fibers that are part of the fabric. Our natural colored banners are not bleached so these tiny fibers retained their colors.

Also, due to the differences between monitors, the colors of the actual products might look different from the pictures.

If you have any concerns or feedback regarding our products, do let us know so we can try to improve them.

Yes, we are also on Shopee. But we recommend ordering through our own web shop because it’s easier to order our custom items.

We accept payments via GCash, Maya, Unionbank, BPI, BDO, Metrobank, and Paypal.

Details will be sent to you once you place your order.

𝘀𝘁𝗿𝗶𝗰𝘁𝗹𝘆 𝗻𝗼 𝗽𝗮𝘆𝗺𝗲𝗻𝘁 = 𝗻𝗼 𝗽𝗿𝗼𝗰𝗲𝘀𝘀𝗶𝗻𝗴 𝗼𝗳 𝗼𝗿𝗱𝗲𝗿𝘀!

Most of our custom products are handmade & made-to-order so please take note of the following processing lead times:

‣ 𝗰𝘂𝘀𝘁𝗼𝗺 𝗰𝗮𝗻𝘃𝗮𝘀 𝗯𝗮𝗻𝗻𝗲𝗿𝘀: 2-5 working days*
‣ 𝗰𝘂𝘀𝘁𝗼𝗺 𝘁𝗲𝗺𝗽𝗼𝗿𝗮𝗿𝘆 𝘁𝗮𝘁𝘁𝗼𝗼𝘀: 1-3 working days*
‣ 𝗼𝘁𝗵𝗲𝗿𝘀: mostly on-hand

*This will still depend on the number of orders

Once proof of payment has been verified, we will start processing your order & it will be dispatched within 2-3 working days. Take note of holidays & announcements regarding our shop schedule on our fb/ig!

Once production has started, your order cannot be cancelled/refunded. Orders with custom design services cannot be cancelled once the initial design has been submitted.

If you’re within NCR & you really really need your items, send us a message so we can see what we can do.

‣ 𝘀𝘁𝗮𝗻𝗱𝗮𝗿𝗱 𝘀𝗵𝗶𝗽𝗽𝗶𝗻𝗴 𝗺𝗲𝘁𝗿𝗼 𝗺𝗮𝗻𝗶𝗹𝗮: ₱95
‣ 𝘀𝘁𝗮𝗻𝗱𝗮𝗿𝗱 𝘀𝗵𝗶𝗽𝗽𝗶𝗻𝗴 𝗽𝗿𝗼𝘃𝗶𝗻𝗰𝗶𝗮𝗹: ₱145
‣ 𝘀𝗲𝗹𝗳-𝗯𝗼𝗼𝗸 𝗽𝗶𝗰𝗸𝘂𝗽: free

If you choose 𝘀𝘁𝗮𝗻𝗱𝗮𝗿𝗱 𝘀𝗵𝗶𝗽𝗽𝗶𝗻𝗴 – ETA of orders is 2-7 working days upon dispatch depending on your location. All products will be shipped from Metro Manila.

If you choose 𝘀𝗲𝗹𝗳-𝗽𝗶𝗰𝗸𝘂𝗽 – We will send a text message to the number you provided once your order is ready for pickup. Pickup location is in New Manila, QC.

Estimated delivery times are provided as a guide only! We take no responsibility for any delays/failure of the courier to deliver the products within the expected delivery time.

If you have your own design, we can make them into tattoos!

Before uploading your design, please take note of the following guidelines and tips regarding your tattoo designs. We won’t be liable for any problems due to failure of customer to read our guidelines.

You may also have your own layout ready as long as it has the correct dimensions of your chosen order size. take note that low-resolution layouts will result in low-quality prints so please make sure your layout is at least 300dpi to ensure good-quality prints.

1. Make sure that you have the rights and permission to the designs.
2. Make sure that the resolution of your image is high (ideally 300dpi). We won’t be liable for pixelated images and delays due to low-resolution files.
3. There’s no need to add space allowance at the sides of the sheets. We will add it automatically so fill up the sides of the sheets to your liking.
4. Black & white designs and dark colors work best as temporary tattoos. White areas will show as transparent and light colors will look faint when applied to skin. We cannot print gold/metallic tattoos.
5. Make sure to leave enough space in between designs so it won’t be hard to cut around them. (A half centimeter space in between designs is already a good distance. It can be narrower if you feel like you can still cut around the designs.)
6. We don’t offer layouting services. Uploaded designs will be printed as-is. There might be slight color differences since actual printed colors may be different from what you see on-screen.
7. The actual tattoo/s will be inverted. It will show properly when correctly applied to the skin.
8. To reduce our plastic usage, we will combine all tattoo orders into one packaging. If you want them individually packed, please indicate during checkout.

If you don’t have an image editing program, we have Canva templates that you can use to layout your tattoo designs. You need a Canva account to use the templates. It’s free:

• 4.5 x 4.5 cm Temp Tattoo
• 9 x 13 cm Temp Tattoo
• 13 x 19 cm Temp Tattoo
• 19 x 27 cm Temp Tattoo

Our tattoos are waterproof & will usually last 2-5 days depending on your placement, daily activity, & skin type. Tattoos won’t last long on oily & sweaty skin.

On some people, the tattoos won’t last throughout the day. But on others, our tattoos can even last up to a week+!

We use imported temporary tattoo papers and inks that are proven to be safe for the skin. If you have very sensitive skin, we recommend that you do a patch test first.

• Hand wash using a mild detergent.
• Do not use bleach or fabric softener.
• Hang dry only. Do not dry clean or use steam.
• Iron on the reverse side of banner. Do not iron over design.
• For quick cleaning, use a lint roller to remove dust or wipe small stains using a damp cloth.

We can do design services for printed banners for a fee. Availing this service will require additional days for production depending on how fast the design is approved. Price may change depending on the complexity of the design.

Orders with custom design services cannot be cancelled once the initial design has been submitted.

We don’t do design services for custom tattoos.

We’re still working on it!

Shoot us an email at hello.personalspaceph@gmail.com so we can make a quotation.

Shipping terms are only valid for addresses within the Philippines. For international inquiries, please contact us first at hello.personalspaceph@gmail.com.

For regular online orders, only scanned copies of official receipts can be requested. We only provide physical copies for bulk orders if requested.